FAQ
- Is There a Phone Number I Can Call to Talk with Someone at Catapult?
- Do I Need a UPC to Have My Album, Single or Ringtone distributed?
- Why did I have tax withholding for my January, February, or March 2025 payment?
- Why doesn't the link to my album in Apple Music or iTunes work?
- What If My Album Contains Cover Songs? Can I Still Use Your Service?
- Do You Distribute Spoken Word Content?
- How Do I Find My Spotify Album URI?
- Can I Change My Artist Name in the Music Stores?
- What Is Sentence Case Formatting as It Relates to Album Titles and Track Titles?
- What Is Title Case Format as It Relates to Album and Track Titles?
- My Album Was Declined for Distribution for "Editorial Discretion". What Gives?
- Can You Deliver Dolby Atmos Audio Files?
- What Does a "Mismatched RIFF Chunk Size" Error Mean When Trying to Upload an Audio File?
- My Album Was Removed by the Stores for "Repeated Submissions", What Does This Mean?
- Can I Submit a "Continuous Mix" Album or Track?
- How Do I Download My Audio Files and Cover Art from Catapult If I've Lost Them?
- How Do I Add Optional Services?
- What Does It Mean When a Store Is Ineligible?
- I Submitted My Album or Track Title and You Changed or Edited It. Why?
- Can I Select a Track on My Album to Be an Album Only Purchase?
- Can I Submit the Same Audio File on More Than One Album But Have Different Artist Names and/or Titles?
- What Is Artificial Streaming?
- Is There a Minimum Track Length I Can Submit?